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When
Software Exchange (Singapore) Pte
Ltd was founded in June 1999, it was the first-of-its-kind
business set up in Singapore to make the ownership of genuine software
more affordable, through the "recycling" of used and legally transferable
software.
Besides using the second-hand software as it is, our customers are also able to
utilize the used software either as prerequisites or as trade-in products to obtain
massive discounts on the new software they wish to get. This is akin to the incentive
you receive when you trade in your old printer for new.
With this business
format, we have been helping both local and regional companies trim their
software investment. They are either able to stretch their I.T. budget
further or channel the savings to other purposes. As for I.T. consultants
and resellers, buying software at a much-reduced price also means they
are able to provide more competitively-priced products and services.
This method
of doing business (MDB) was so different, it was showcased in the text
book, Business Strategy in Asia, the Case Book (Second Edition), Heracleous
et al, 2003, where we were extremely honoured to be studied with the likes
of Singapore Telecom, The Singapore Airlines Group, Sony Corporation,
NatSteel, and Thakral Corporation in China.
Our commitment
in promoting the use of licensed software products, and our strength and
focus on software licensing, have also helped us picked up new product
lines, plus a few awards along the way. Today, Software Exchange is the
Authorized Reseller of Adobe®, Autodesk®,
and Corel®, and a Managed Partner of Microsoft®
here in Singapore. We are also amongst the few selected Macromedia®
(now Adobe®) Preferred Reseller and Symantec®
Enterprise Partner - perhaps the only software vendor in town to attain
all 6 statuses above.
In order to
ensure that our customers feel absolutely secured acquiring products from
us, we have created the Software Exchange Customer Care Program,
a first in the software industry here. With this program, we aim to make
your shopping experience with us - a memorable one (find out more here).
And on the
note of being the first, Software Exchange in December 2004, became the
first in the world to offer our customers a comprehensive software buy-back
scheme. Aptly called the Guaranteed Buy-Back Programme,
it was created with the objective to help lower the total
cost of ownership (TCO). Read more here.
On the community front, we have has also been
doing our part as a responsible corporate citizen. On top of the Software Giveaway Programme
we run year-on-year that gives away choiced software products to needy students for free (more), our commitment to
the environment we live in, also saw the birth of the Stop Global Warming project. Inaugurated
on our 8th anniversay, part of our sales proceed is donated to an agency dedicated to environmental causes. (more).
Moving forward,
the next few years would be exciting ones for Software Exchange. Besides getting
new appointments and certifications from more vendors, we would also be
adding solutions into our portfolio. We now own Agile iSolutions,
a consultancy arm that addresses the 4 key areas of any small and medium
enterprises poised for growth: business elevation, business cost reduction,
business flow, and business continuity. Solutions currently offered –
accounting, contact management, data security, IT asset management, and
network management.
We have also
diversified into more geographical markets, and will continue to do so.
With our newly
revamped web store, created to better serve our customers - end-user and
reseller alike, and home to one of the largest online business software
catalogue, we yearn to continue providing you with a "Peace of Mind,
Every Time".
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